Payment & Billing
What payment methods do you accept?
Visa, MasterCard, American Express, Discover, Wire Transfer - International orders are processed faster with a Wire transfer method (Prefer PayPal for All Major Credit Cards)
Whom should I contact regarding billing inquiries?
You may contact Susan Rice, Assistant to the Director of Operations at srice@murcal.com
How do I establish open account terms?
You may request a Credit Application by emailing Susan Rice, Assistant to the Director of Operations at srice@murcal.com
What are your payment terms?
NET30 - Upon Credit Approval
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SHIPPING & DELIVERY
How will my order be shipped?
On the Preferred Shipping Method chosen at the time of order. We offer USPS, UPS & FEDEX in a variety of speeds ranging from overnight to ground.
Can I change an order once I've placed it, such as remove or add an item, change the shipping address etc?
It depends on the status of your order. For fast service, please call SALES/CUSTOMER SERVICE at 661-272-4700. Web Orders can be canceled online.
Whom should I contact if I have questions about my shipment?
Please call SALES/CUSTOMER SERVICE at 661-272-4700. They will evaluate the request and send for approval if needed.
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